![]() ![]() Complete the Outlook template (sent upon request for Remote Access) with your phone and computer information and send to Once the HelpDesk receives this information, you will receive a text from Duo Security with two links:.Install and Verify Microsoft Authenticator app.Creating and configuring Microsoft Remote Desktop.Configuring your computer not to go to sleep. ![]() Installing and verifying the Microsoft Authenticator app on your cell phone.The required steps to enable Multi Factor Authentication/ Remote Desktop Protocol are: Download the latest version of Microsoft Remote Desktop from the App Store it should be at least v10.5: įollow these instructions to set up Microsoft Remote Desktop on your Mac:
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